Trading Terms

Prices:


Prices are listed by height for ease of reference, however, all batches are priced according to a range of factors such as height, trunk caliper, container size, age, spread etc.  Accordingly, you should confirm the dimensions of the trees you wish to order at time of enquiry.


Prices are based on supply of wholesale quantities.  Retail sales will be at retail prices.  Discounts on certain lines are available from time to time for quantity orders - please send us your list of required plants for a competitive quotation.


All prices shown are ex our Ripplebrook nursery, are subject to change without notice and do not include delivery, planting or maintenance charges.

 

Terms of Trade:


New Customers
- Payment in full in cleared funds is required prior to delivery.

Established Customers - Established account customers are permitted 30 days credit from date of invoice.  Please send through your business details and request for a credit application if you would like to apply for an account.

A 25% (non-refundable) deposit must be received by Ronneby Trees to confirm an order.  Due to strong demand, trees cannot be held until the full deposit has been received or alternative arrangements are made.


Payment can be made by cash, cheque or direct transfer to our account.  We can make arrangements to accept payment by credit card - there is a 1.87% surcharge to cover credit card processing fees.


Contract growing is available at competitive rates.  Please enquire for a price and payment structure appropriate for your project.

A holding fee of 4% of the purchase price per tree per month may apply to trees held for more than one month from the nominated delivery date unless alternative arrangements are made.  Trees can be potted on for growing on for later planting where required.  Please enquire for current applicable rates.


Out of stock varieties/sizes can be sourced from our select network of quality tree growers.  Payment is requested prior to relocating the plants to our main Ripplebrook nursery.

Ownership of the goods purchased shall remain with Ronneby Trees until payment is made in full in accordance with the terms listed, and where payment is made by cheque it shall not be treated as sufficient discharge until cleared.  Upon delivery the risk in the goods shall pass to the purchaser.

The purchaser agrees to be liable for any Solicitor or Debt Collection Agency costs incurred in the event of Ronneby Trees having to pursue any monies owed.


Plant growth containers remain the property of Ronneby Trees and will be removed for recycling prior to or upon delivery.  Containers can be left on the trees for an additional fee, or if arrangements are made for their return to the nursery.

 

Delivery and Installation:


Ronneby Trees delivers Australia-wide and where possible we use crane or tailgate loader equipped trucks.  Delivery charges are calculated as follows:


Melbourne Metropolitan Area - Enquire for an exact quotation but as a guide, allow $55 (including GST) for the first tree plus $22.00 (including GST) per tree thereafter.  Large quantites will generally attract a lower per tree rate reflecting greater delivery efficiency.  Larger trees may attract a higher rate proportionate to the additional truck space required.

Country and Interstate - Regular delivery services available - Quoted on a case-by-case basis.


Please advise our staff prior to the commencement of installation works of the location of any underground services as we are unable to accept responsibility for the cost of repair to any services damaged unless clearly marked and reasonably avoidable.


Other services such as tree maintenance, seasonal pruning etc will be charged at an hourly rate to be negotiated based on the nature of the project.

 

Guarantee:


Ronneby Trees exercises the utmost care in supplying healthy tree stock, which is true to name. Where reasonable proof is given that the trees do not meet this criteria, Ronneby Trees reserves the right at its option to correct the mistake by replacing the trees or refunding the purchase price.  Unfortunately, once delivered, we are unable to accept the return of trees for any other reason due to plant health and nursery hygiene considerations.

No liability is accepted in excess of the purchase price.

Due to factors that are governed by forces beyond our control, there is no further warranty, express or implied as to the growth, description, quality or productiveness of our stock.

 

Claims:


All stock must be inspected upon arrival. Any damage to trees in transit must be drawn to the attention of the carrier.  No claim will be considered unless lodged in writing within 7 days of the receipt of stock.

Liability will not be accepted for any damage to property, buildings or structures, pipes and services caused by trees and shrubs supplied and/or planted by Ronneby Trees.